Job Satisfaction and Work-Life Balance of Workers of a Manpower Agency in a Highly Urbanized City

Abstract

The rapid growth of industrialization and diversification worldwide diverted the trend in the labor market to be shifted towards alternative work arrangements, also known as Non-standard Employment (NSE). In the Philippines, these alternative forms of employment of NSE can be greatly observed. Workers can be under different employment types, namely, regular, probationary, fixed-term or contractual, casual, project, or seasonal. The majority of workers under NSE arrangements fall under a fixed-term or are contractual employees. This enticed the researcher to investigate how alternative work arrangements influence or affect workers' overall job satisfaction and work-life balance, specifically for workers under contractual arrangements or those hired by service contractors or manpower agencies. Thus, the study described and correlated the level of job satisfaction and work-life balance of the manpower agency workers in a highly urbanized city in Negros Occidental.